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The screen remains black with no information showed and only cancel the conference with switch on button
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I removed the glass cover and it runs better, I got the normal functionality. Thanks .
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Hi @Rompi2
Sorry to hear about this
Do you have a screen protector or case on your phone? Or do you possibly still have the protective film on the screen from when it was purchased?
Let me know
Yes, I have a protective glass cover on the screen.
Can you remove the screen protector, clean the screen with a dry cloth and then see if you experience the same issue?
Glad to hear that has been resolved
If you need any further help please let me know
