z3 no service after water get inside

[ferdy]

Hello I bought z3 about 4 months ago,and last night my phone fall in bathtub about 4 minutes, after that the phone was alright but there's no service, so I restart but the phone did not turn on,I charge it and they phone turn on but still no service, I tried another sim card and the results is same

I'm sorry my English is bad

[ferdy]

Oh yeah the other is alright, now I must used WiFi to get online

[Ashroft98]

Try opening the flap of micro SIM Card and check if the water indicator(not Hard OFF/Reset button) has turned red.

If its red,maybe there's water leaked into it,sadly.

[dandy63]

Hi, is every other function of the phone working perfectly as in screen, camera etc...:smileyhappy:

[ferdy]

Hi ashroft I don't know which part is the water indicator, can you show me?

[ferdy]

And yes the other functions is alright

[Thommo]

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

[Ashroft98]

The water indicator is like a very small square-like white strip which turns red when in contact with water.In order to see it,you first need to remove the sim card tray.It is located within the sim card tray's place.

[dandy63]

Hi, if all the other functions like scrolling on the screen, taking pictures etc are all working perfectly i would rule out water damage, so you may have damaged something when it was dropped as i presume it hit the bottom of the bath 

[ferdy]

When the phone is falling, it slow and not high