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xperia z1s not charging

em_l
Visitor

xperia z1s not charging

My sony xperia z1s isnt charging or led isnt on ! nothing works i tried the power button and the volume up button but its not working. Ive also tried the sus and its not recongizing my phone ! please someone help i do not have money to repare or to buy a new phone..:smileycry:

3 REPLIES 3
alexrx
Enthusiast

Hi there,

Try the following:

Connect the phone to a wall charger > Press and hold "Power Button" and "Volume Up" at same time for 10 seconds (3 vibrates) or press and hold OFF Button (using a pen) at the same time for 10 seconds(3 vibrates) > Charge it for 2 hrs(even though nothing is happening half an hour from the beginning of charging).

Also you can try to press and hold "VolumeDown" and then plug a wall charger.

Cheers.

em_l
Visitor

hi im sorry but it wont connect either !

alexrx
Enthusiast

In that case you need to contact your local Sony Xperia Care for further assistance.

http://www.sonymobile.com/global-en/support/contact-us/