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Xperia Z1 Mic problem. please help

kcwong1
Visitor

Xperia Z1 Mic problem. please help

i have a mic issue on my xpeira z1.

1. low playback volume on voice massages and  low recording volume. (tested on whatsapp and wechat)

2. very low recording volume and very low playback volume on diagnost test. (tested on Xperia Z1 diagnostic app)

3. the mic works fine during phone calls. (tested on normal phone calls)

im running on andriod lollipop  14.5.A.0.270

please help i dont know weather is a faulty mic or a software issue. 

i did not drop my phone or emerge in to deep water !

4 REPLIES 4
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Uliwooly
Expert

@kcwong1

Reinstall the latest update with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

kcwong1
Visitor

so i just click "rapair" using that software?(PCC)

kcwong1
Visitor

i tried, it did not work!

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Uliwooly
Expert