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Xperia Z1 charging interrupted

Sivasubramaniam
Visitor

Xperia Z1 charging interrupted

Hai Xperians 

My Z1 was 1 year old. It perfromed well, I am in 4.4 now.

When connecting phone to wall socket charger, it shows charging and level increasing. After few minutes it stops charging and starts again. Then orange led flash, do charge and stops within second and repeated the same dranstically. This continues till the battery drained if unnoticed. 

It was charging slowly in USB connection through computer

Charger have no issues, i checked it with other phone.

After reading similar articles tried Power button + Vol Up for force shutdown. Conneted to wall socket charger and it was charging. I have checked few minutes interval, found no issues. After an hour when i noticed it stopped charging. Switched ON the phone found it was drained (LED turns red). Hopeless on the solution.

Please help me on this

10 REPLIES 10
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Uliwooly
Expert

@Sivasubramaniam

Have you tested a different wall charger?

Sivasubramaniam
Visitor

Ya the same issue happend for the new charger too. 

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Uliwooly
Expert

Just to recap

have you tried different

wall chagers

usb cables 

wall sockets

@Sivasubramaniam

Sivasubramaniam
Visitor

Tried wall socket charger

Now i am using same factory supplied cable in laptop and desktop. No issues

Its happening only in wall socket chargers. Why ? 

I suspect on charger- but charger working on other phone

I suspect on USB cable &/ usb port  - Same cable of charger works in PC and charging without any issues( Only problem is slow charging)

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Uliwooly
Expert

You should try a different cable.

@Sivasubramaniam

Sivasubramaniam
Visitor

But this cable was good with PC , charging but slowly

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Uliwooly
Expert

@Sivasubramaniam

That's quite odd, you could contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

Phy
Legend
Legend

Boot onto safe mode and charge the device and see if it works properly.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Sivasubramaniam
Visitor

@Phy 

I tried all solutions posted in forum, except factory reset. which i am going to do now.

@uliwooly

I have emailed to sony. They are in stage 1. (try another charger)