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Xperia Z1 Camera Issue

Kamal29jeet
Visitor

Xperia Z1 Camera Issue

Hello, I have my Z1 since 1.5 years. But now the camera quality has become very poor (both rear & front) with time. The pictures taken from my phone are not satisfactory now and looks very blurry.
Is that expected from a Sony phone after 1.5 years or something else is there? Thanks for your support.

Kamal
Tags (1)
8 REPLIES 8
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Uliwooly
Expert

Check if the camera app it's scratched or dirty
Phy
Legend
Legend

1. Settings
2. Apps
3. All
4. Camera
5. Clear data
6. Restart the phone
Jake-SonyXperia
Champion

Hi Kamal29jeet,

Welcome to the community,

I do agree with Uliwooly here, make sure to clean the lens on both sides first and then try taking a picture, however if the issue persists this could be related to a number of factors.

I would first suggest that clear the handsets data,

Menu > Settings > Apps > All > Camera > Clear data.

If this does not help, are you able to advise how much storage you have left on the internal storage, if it is close to full you will need to clear out some space, full or close to full storage can cause issues with most functions on the device.

Kamal29jeet
Visitor

Thanks. But I did factory reset my phone today. Still no help Slightly_frowning_Face
Phy
Legend
Legend

Have you examined the lenses as uliwooly and Jake have suggested?
Kamal29jeet
Visitor

I clean it with a dry cloth. But didn't use any liquid solution.
profile.country.GB.title
Uliwooly
Expert

Are there any scratches? Could you take a picture of the lens and upload it to box or dropbox and post the link here
barbanoel
Visitor

Hello, photos taken with my phone Z1 are much brighter on right side  and out of focus on macro, to solve this issue already changed camera and upgraded software I dont know what else to do Thank you in advance