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June 2015
June 2015
Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop
Hi.After update to 5.0.2,These problem happened.Factory reset and PC companion don't help.Even at 4.4.2 and 4.4.4 they were broken ,too.
Does that mean it is a hardware failure?
But how can they be broken at the same time when update to lollipop?
16 REPLIES 16
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June 2015
June 2015
Every tests passed except Ear proximity
And in service menu it looked like this
And these meter readings don't change no matter what i do
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June 2015
June 2015
Check the proximity sensor. Do you see anything blocking it or covering it. For example: any film, or plastic covering, or even dirt or debris?
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June 2015
June 2015
If you are having trouble locating the proximity sensor, take a look at the link below.
http://support.sonymobile.com/global-en/xperiaz/supportDocumentation/
http://support.sonymobile.com/global-en/xperiaz/supportDocumentation/
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June 2015
June 2015
I don't exactly know where it is.Near the LED light,with the light sensor?
The light sensor is funtioning well.
I think nothing blocks it.
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June 2015
June 2015
Contact Sony xperia support that seems to be a hardware issue.
Sony Xperia Support link below.
http://support.sonymobile.com/global-en/contactUs/
Sony Xperia Support link below.
http://support.sonymobile.com/global-en/contactUs/
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June 2015
June 2015
Well,thx anyway.
But i can tell they would say the mainboard were broken,Need a replacement....
I can found numerous people get dead sensor in updating.
Does that mean updating software might damage the hardware?
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June 2015
June 2015
I have an Xperia Z running lollipop now, I can't recreate your issue.
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