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Xperia z charging issues

wifii
Visitor

Xperia z charging issues

By the way my xperia z has an abnormal charging process, I've charged it for about 3 hours it only increased 18%. I've tried to charge it via port USB and charging dock, both of them didn't work well (so slow at charging), but my charger is fine, it can charge other device well. So what I have to do? Any solutions?

2 REPLIES 2
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Uliwooly
Expert

@wifii

Are you charging your phone with a wall charger or a computer or Dock?

Jake-SonyXperia
Champion

Hi Wifii,

Welcome to the community,

Do you get the same result when the device is turned off, or does it charge much faster?