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Xperia V restarting

Hushaard
Visitor

Xperia V restarting

This is absurd, my xperia v is just 3 months old and its started restarting, I notice it most when Im trying to make a call (not always but atleast 3 out of every 10 calls)

This happens no matter what I do, I restart the phone, keep all apps closed, pull and re insert the battery, have even reset the phone! nothing seems to help.

Am really fedup of this phone, its the first android phone to give me problems and I'm hating it

Have contacted the agents in Sri Lanka who have no idea what to do, have also trolled the forums but seems this is an unresolved issue

Can some one from sont please get me a fix

Hushaard

3 REPLIES 3
yens
Visitor

I made a similar post in this Forum yesterday and got the tip to reinstall the phone.

But for me, it feels like a battery problem. When I have 100% battery it hardly ever happens, when I have the phone in the charger, it never happens. But when the battery starts to drain, even at 90%, the phone restarts more. And the heavier apps I use (lots of pics, movie etc) the more likely is it that the phone will restart.

Is this famiilar to you? You can find my thread pretty high up in this forum as well.

BR

Alexander1
Champion

Do you experience the same problem if you start your phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the problem persists in safe mode I suggest that you follow the advice in the other thread and reinstall the phone software using Sony Update Service: 

http://www.sonymobile.com/global-en/tools/update-service/

arturiu
Visitor

Consider disabling LTE in your phone's Settings - Wireless & networking - Mobile networks - Network Mode