Xperia U volume issue

[Arkajeet]

Hi,

    The ringtone/speaker volume of my new Xperia U is very low. Is there any way this issue can be resolved?

Arka

[Uliwooly]

see if updating or repearing your phone helps

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software20Downloads/Update_Service_Setup-2.11.12.5.exe

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[Uliwooly]

For future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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[Arkajeet]

Hi,

    Updated my phone using the PC Companion yesterday, no use.

Arka

[Uliwooly]

Try Service Menu to test your speaker

http://talk.sonymobile.com/message/113787

Open the Dialer and press this

*#*#7378423#*#*

BTW do you have a protective case or protective film that it's blocking the speaker?

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[Arkajeet]

Hi,

     Checked the speaker the way you mentioned, its still low(xloud is on). I dont have a protective case on at the moment.

Arka

[Uliwooly]

ok try this play music and try w/ and w/o Xloud, do you hear any noticeable difference?

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[Arkajeet]

Hi,

    Yes, there is a difference but not huge.

Arka

[Uliwooly]

I hope Sony release an update soon that will fix this issue

go to settings -> about phone

which Build number do you have?

http://www.ptcrb.com/vendor/complete/view_complete_request_guest.cfm?modelid=21036

HW Version	SW Version	Request Type	Date Certified
A	6.0.B.1.576	ECO	May 17, 2012
A	6.0.B.1.536	ECO	Apr 27, 2012
A	6.0.B.1.565	ECO	Apr 27, 2012
A	6.0.B.1.564	ECO	Apr 27, 2012
A	6.0.B.1.514	Variant	Apr 27, 2012

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[Arkajeet]

Hi,

    The build number is 6.0.B.1.564.

Arka