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Xperia SP touchscreen misbehaving.

DashWatson
Visitor

Xperia SP touchscreen misbehaving.

Bought a brand new Xperia SP last week from a local Sony store. However, within 2 days, I felt disappointed to see the touchscreen malfunction from time to time. The touchscreen feels especially glitchy after using the phone for a few hours. The problem being: after continuous usage (for a few hours or so), the touchscreen suddenly stops responding to touches. This issue is temporarily resolved by locking and unlocking the phone. However, it repeats after 3-4 minutes once again until I completely restart the phone. Then, it comes back again after a few hours.

Apart from this, another type of touchscreen issue I'm facing is that during the abovementioned time of unresponsiveness, the screen sometimes registers a single touch as multiple touches, as in ghost touches. If I'm playing a game, the game goes totally haywire, or if I'm in the normal homescreen or such, it opens up a number of applications, settings, and so on. This can be compared to a similar defect in PC, where some bug causes multiple windows of search, calculator, browser, etc to open up and fill up the monitor screen.

I'm sad to see my new phone, that too a relatively recently launched model, behave like this and am at a loss about what to do. Any help is appreciated. Please recommend...

PS: I don't think it's due to overload on the RAM or the processor, because I rarely open more than 3 programs at a time, and after I close an application, I remove it from the 'recently used' screen, and then use a task killer (ZDBox) to kill all unnecessary non-system tasks...

About phone:

Model number: C5302

Android version: 4.1.2

Baseband version: 8960A-AAAAATAZQ-40031007-01

Kernel version: 3.4.0-perf-g1285c6c-01085-gff95ffc

BuildUser@BuildHost) )

#1 SMP PREEMPT Thu Mar 7 21:57:46 2013

Build number: 12.0.A.1.211

24 REPLIES 24
dm84
Contributor

Try to use the off reset button when you remove the back cover at the bottom of the phone it's yellow hold it down for 8 secs and wait till it vibrates 3 Times switch on device and see if the problem still persists.
dm84
Contributor

Also ensure glove mode is disabled in the display settings
AkshayC
Visitor

i also have the same problem (xperiasp-C5302) it specially occurs when the phone is connected to my PC my xperia M works properly. the CC has managed to resolve the issue to some extent by doing some calibration but not completely.

I hate SONY.

V16ky
Visitor

I get this problem on charging that touch do noy work and that same incoming call display problem. I dont know how to fix it, I have collected money from more than 2 yrs and brought this phone, which has millions of issues. I am tired, now i never recommend sony mobile or products to anyone. I hate sony
asher_88
Visitor

I Start to have the same problem a few days ago but this model is c5303 and some people said that's software problem (as the same problem with c5302) what can I do?