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huskyyyyy

After update to 4.3 android, my Xperia SP crashes and reboots everytime i try to change my keyboard Choose Input Method from the drag down menu when im typing. Tried this at least 5 times and even force stopped android system but it does not work. Please help? Im trying to change my input method to chinese and im stuck on International keyboard.

Bee-Ant

I got this problem too once. What I did is clear the data of all Keyboard app including Xperia Keyboard and Custom Keyboard I installed from Play Store.

dyes_me

I'm actually having that same issue after charging my phone, it automatically turned off and when i tried ot power on it just keeps on restarting over and over and it's getting irritating, so what is it going to be like that forever, i cant re start and do something about the settings anymore. By the way, it all happened afetr i updated to android 4.3.

Really disaapointed with this phone.

alexrx

@huskyyyyy, @ Bee-Ant, @dyes_me,

Try to repair your phones using Sony Update Service or PC Companion.

Sony Update Service

PC Companion

Cheers.

dyes_me

i tried, i guess it's not working; is there a way to undo the update instead, its just giving me too much of a headache

alexrx

@dyes_me wrote:
i tried, i guess it's not working; is there a way to undo the update instead, its just giving me too much of a headache

Contact your local Sony Xperia Care.

http://www.sonymobile.com/global-en/support/contact-us/

alexrx

Also, have you tried to press and hold "Power Button" and "Volume Up" at the same time about 10 seconds (3 vibrates) > Charge the phone for 1 hrs > and then repair with Sony Update Service?

huskyyyyy

Tried sony update service and nothing needs updating. Im using a mac. When i hold power button and volume up for 20 seconds nothing happens. Can i get some help om this its really frustrating when my only language input i need is chinese and chinese input is not an option on the default international xperia keyboard.
Also how do i clear the data on xperia keyboard

alexrx

Hi huskyyyyy,

In your case charge the phone for 1 hr and then repair it with Bridge for Mac

http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Wi...

Also you can try the following:

Settings > Apps > All > Xperia keyboard > Clear data/cache > Force stop + restart the phone and then check if the issue still persists.

NOTE: Force Shut Down

Cheers.

j_thomson27

I also have this problem, I can't use other keyboard applications because it keeps on restarting. I can't also change the default keyboard settings. What to do, Sony? The 4.3 update ruined the beauty of my Xperia TX. It's not awesome anymore, it annoys me.