intermittent issues

[clairejane]

intermittant fault with my phone, power button will not respond as it should. very slow to unlock phone if at all. Speaker is all crackly when making calls and acts strange during calls, hanging up or randomly pressing keys. photos will not rotate. Phone decided to switch itself off after a few hours came back on no problems experienced. Couple of days later the same thing happens??? its like it for a few days and then problems disappear!!!

[Sam]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Given the number of varried issues I would advise running a firmware repair:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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