xperia m sound problem

[john1701]

HI,i got a experia m c1905 a week ago but for last 2 days there is a problem with the volume just constantly turning its self up, i can be playing a game or watching a video with sound down and the sound icon will come up and the sound will go to max ,i can leave the phone on the table and it will beep and light up as if i have hit the volume button ,my daughter bought this for me over the internet brand new,has anyone heard of this problem or have a solution before i have to try send back,

[_alexdon_]

Boot your phone in safe mode,see if the same occurs: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[john1701]

will try that and let you know outcome cheers

[_alexdon_]

Keep us updated.

[john1701]

thats a no go ,same problem even in safe mode,id say ill have to send back cheers.

[_alexdon_]

Ok,send the phone back.

http://www.sonymobile.com/global-en/support/contact-us/

[aijak]

I have the same thing no ringtones or alarm, missed work! If I.try to go in volumes or ringtones it freezes and stops working. I tried safe mode and I was able to get in volumes and everything seemed to work. What do I do next? Also this update came on 18.3.c.0.37 and it also said update center stopped working.. Any ideas?

[Bi9]

Hi I got a sony xperia m 1904 this mobile sound is some time working then after not working. What problem please tell me