Share your experience!
Good morning Sony. Yesterday `my phone screen turned black and would not show any picture. When I would press one of the non touch screen buttons it would turn the dark black screen into a lighter black screen. I have tried turning it on and off, taking the battery out and putting back in. When I put it back on it vibrates but still shows a black screen.
When I take the battery out, replace it and charge it rather than putting it back on the battery picture does not show on the screen. If this means the phone is broken is it fixable and where would I go to get it fixed?
Sorry to hear about the issue that you experience.
You could try with a software repair on your unit via Update Service to see if the problem persist afterwards:
www.sonymobile.com/global-en/tools/update-service/
Otherwise you can contact your local support for further information about where to find a service center:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/