Join now - be part of our community!

Wt19i main camera problem

apuli
Visitor

Wt19i main camera problem

Hi,

whenever i take photo on my mobile, it focuses only the center portion of the canvas and all four corners are getting blurred. Whether it is a problem related to firmware or lens? i am attaching a sample photo, please comment.

Thanks

DSC_3010.jpg

5 REPLIES 5
Samuel1
Hero

Hm, the picture doesn't seem to work. Can you upload it again?

What are your thoughts about this forum? Let us know by doing this short survey.

apuli
Visitor

DSC_3010.jpg

Samuel1
Hero

Have you cleaned the lens? Might be dust on the sides of the lens which makes this.

If you have, try to repair the phone software via PC Companion:

http://www.sonymobile.com/update

What are your thoughts about this forum? Let us know by doing this short survey.

apuli
Visitor

Yes, I have cleaned the lens many times.

OK, I will try to repair the Phone using PC companion, later today.

By the way is there any help/steps to be followed available to repair? (I don't remember that I have seen a repair option in the PC companion, i will check today).

thanks.

Samuel1
Hero

Not sure if there's a guide, but here's how you do it Slightly_smiling_Face

Click Support Zone > Update phone software > Repair phone software.

Follow the guide.