Water damage z3c

[JimM56]

Tried checking the waterproof feature on my new phone. Held it under the tap for about 10-20 seconds, made sure to check that both flaps were definitely shut. All seems fine for a minute or so afterwards at which point it shuts itself off with three buzzes and hasn't turned on since, will briefly display sony but then three more buzzes and nothing. Have got it in a bag of rice now. I guess I should take it back to where I bought It but is there anything I should check before I do. Thanks

[_alexdon_]

Open the lids covering all the ports and check for water indicators.Their colour should be white.If it is pink or red,water has entered your device.

[easy_tiger]

I'd love to try out the underwater camera feature but I'm too scared because of stories like this 😕

[JimM56]

Just to keep you updated, there has been no improvement despite leaving in rice overnight. Hat said there are no red indicators, I'm not 100% sure what I'm looking at but there are some white tab like things are for sure nothing is red. I'm not sure how best to proceed, I bought the phone from carphone warehouse through O2 so should I contact either of them or go straight to sony?

[_alexdon_]

Go to them and keep us updated.

[DeGraaff]

It is not designed to be held under a tap, because that gives much more water pressure than just holding it under still water.

[ryaninc]

I took my Z3 Compact into the pool yesterday and it died in less than 5 minutes. I double and triple checked that all the port covers were firmly closed and it still got water inside. After taking it out of the pool, I dried it off and checked inside the port covers...sure enough, one of them was wet inside. Now the phone won't turn on at all.

I've contacted both Sony suport and the website where I bought it. Somebody is going to replace this thing.

[RexingtonSteele]

I have had the same issue with my Z3.

After 2 days i held it for 10 seconds under water and it buzzed, glowed and died.  This phone is not 100% waterproof, I wouldn't recommend putting it under any water at all.

I have sent mine back to Sony for evaluation as Three where I bought it refused to do anything and basically told me that it had been submerged in water so not their problem.  It's sold as WATERPROOF!

I have cheked all Sony's advertising and their rating means it should be fine to go underwater.  I will let you know their response.

[fafa90]

so i'm not the only one who's having issue with this thing; my phone just died after 10 minutes inside a glass of water...

[DeGraaff]

---

@fafa90 wrote:

so i'm not the only one who's having issue with this thing; my phone just died after 10 minutes inside a glass of water...

---

By any chance, does one or both of your flaps have a tendancy to come undone by itself after a while? Are the flaps flush against the side of the phone?