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Video Supporting

motownisintown
Visitor

Video Supporting

hi

having some problems with the "movies" application. everytime i choose to look at every file that i got, the applictaion just pop a sign that state "unfortunenately the "MOVIES" has stopped. 

what causing this? and what can i do to fix this. 

pls help!!!!

al

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

Try 

settings > apps > all > movies > clear data/cache > restart your phone > try again 

profile.country.RO.title
_alexdon_
Expert


@uliwooly wrote:

Try 

settings > apps > all > movies > clear data/cache > restart your phone > try again 


If this does not help,it means you have updated the movies app and it does not work fine.Go to settings-apps-all-movies and uninstall updates.

alexdon
motownisintown
Visitor

hi

having the same problem but i dont know how to delete the last upgrade...

help pls

profile.country.RO.title
_alexdon_
Expert

Settings-apps-all-movies,uninstall updates.
alexdon
motownisintown
Visitor

the only thing i got is force stop,disable and clear data and cahce..

profile.country.RO.title
_alexdon_
Expert

So you do not have uninstall updates?Try force stop and clear data.Restart your phone.

alexdon