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USB Port keeps popping open!

SpaceJockey85
Visitor

USB Port keeps popping open!

I've sent the phone to Sony for repair and it passed it checks. It came back with the same software faults AND the USB port flap still pops open on it's own and according to Sony it passed it's checks. No idea what to do anymore?!?!

51 REPLIES 51
SpaceJockey85
Visitor

Do you have any pictures of what you mean by this?

SpaceJockey85
Visitor

Also are Sony actually replacing this fault? Has anyone received their replacement back with it having been fixed?

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Uliwooly
Expert

Simple, you probably didn't closed it all the way and or you had something else in your pocker which got stuck to it and as you moved you ripped it off
YBRL
Visitor

The USB/SD card flap also loses its sealing after some usage. At the very least it protrudes a bit more than necessary from the frame.

I've seen it happen on two different Z3 Compacts.

Just FYI

raman87
Visitor

I have also the same problem. Got new in the replacement but same issue with the new one also.

Please help

khronoz
Visitor

I also have this same problem and it's very annoying for me to have this happen to me again. I have an xperia z3 compact and the flap for the sim card keeps popping out on its own and I've only had the phone for 3 weeks now, my last xperia z1 did the same thing but it was the charging port that was coming undone.
I have the charging dock so I won't need to open the charging port but it's the sim card cover that's opening which is freaking crazy cause I never have to touch that port again after putting in my nano sim card.
greg4king
Visitor

I have exactly the same issue. The flap covering the USB port never closes properly. The rubber seal is always loose and doesn't start around the plastic cover, then this morning it fell off completely... I'd there anywhere to just buy a new plastic flap rather than send the phone away? I have to use it every day for work and don't have a replacement Slightly_frowning_Face
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NoImNotSwedish
Member

I have had the same problem with my Z3 USB flap.

It keeps on popping open .it tried the heating it up with a hair dryer trick .

It worked for a day.

I saw some where that you can buy a spare parts pack with all both covers .

But I'm not sure if the you tube video on removal and replacement is exact

Taboo
Visitor

I bought a couple of Z3C's for my wife and I, hers was perfect, mine had the problem of one of the covers not staying in place. It would go in, but within a few seconds would pop back out again.

DISCLAIMER: Don't blame me if you mess this up...

I used a very fine nail file and GENTLY rub it against the seal a couple fo times. Tried it again, it went in, and stayed in a bit longer but still came out. Gave it another little rub. Bingo, it's been perfect ever since.

A lot quicker than sending it off for repir Slightly_smiling_Face

AkiraYamamoto
Visitor

Same here