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Update using PC Companion bricked my phone - repair does not work

andrerav
Visitor

Update using PC Companion bricked my phone - repair does not work

Hi!

Phone: LT26W (Acro S)

I tried to update the software using the latest version of PC Companion, but halfway through the process PC Companion complained that it was unable to download something (which is nonsense, internet was working perfectly fine), and told me to either retry or close the window and disconnect the phone.

After retrying for an hour I closed the window, disconnected the phone, and figured I'll just have to try again.

However, now my phone won't boot up and just gets stuck on the "Sony" logo indefinitely.

The repair function in PC Companion does not work, it won't recognize the phone.

Please instruct me how to get this fixed. Thank you.

10 REPLIES 10
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Uliwooly
Expert

@andrerav

I'm sorry to hear that, what if you try a different computer?