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update problem restart

giannisxaidari
Visitor

update problem restart

afte updating my phone to 

15.3.A.1.14 it restarts quite few times in a day? i want to do factory settings. will it delete my contacts?

2 REPLIES 2
Thommo
Genius

A factory reset will erase everything however I would consider a system repair over a factory reset and also check that my Sim card is not faulty as it is this that is often the cause for restarts

Jake-SonyXperia
Champion

Hi giannisxaidari,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You may also want to perform a backup of your content before doing so, this will at least allow you to maintain your data.

Backup & Restore

I hope this helps.