Update Failed - Update Not Recommended

[moni27]

When trying to update my z3 compact, I get the the message Update Failed - Update Not recommended during the update process when the phone shuts down. Anyone else get this?I'm using the D5833 and using the Sony MacBridge application.

[Uliwooly]

That's weird, is the phone's battery at 80% or more? 

@moni27

[moni27]

Yes it is @uliwooly 

I'm on kitkat 4.4, and in some instances when I connect the phone, it says my phone software is up to date, and at other times it says there's a software update available. 

[Uliwooly]

You might want to uninstall and reinstall Bridge 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[moni27]

@uliwooly Thanks. Will try that. Will also try installing macbridge on antother laptop, and see what happens.

[Uliwooly]

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