display doesnt turn/lifelog doesnt work

[verca]

Hi, does anyone know why the display.doesnt turn?its set up for automatic turn but doesnt work. Also life log did count the steps only First day since than (nearly 2wka doesnt recognize when im moving or how far i go)any suggestions?thank you

[Qatrium]

Do you have Stamina Mode activated?

[verca]

No i dont.

[_alexdon_]

Boot in safe mode,see how it goes with the display:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

About lifelog,do you have any smartwear?

[verca]

No i dont have any smartwear.

A friend of mine suggested to do restore setting...do u think it might help?

[verca]

I mean factory setting.

[_alexdon_]

It might help, but first did you check safe mode?

[verca]

No, ive tried so many times but havent managed to put the phone in safe mode:/

[_alexdon_]

Press power button, tap longer on turn off. A message should pop up saying to restart in safe mode. Tap ok.

[verca]

I have tried and not working...even factory settings didnt help.