Share your experience!
i was updating my Xperia Z1 and in the progres my lap top restarted in update progres
and now when i open my phone it show to me that my software update is not complete
i connected it again in the laptop to try again pc companion can't reupdate it
and my phone won't turn on again
so please give a soloution to my proplem so i can fix it please
Hi Abn,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I am really sorry to hear about this, you will be required to perform a software repair on the device to fix this issue. Please perform the below instructions.
To repair the phone software
1. Install PC Companion on a Windows PC from Support
2. In PC Companion, under Support Zone and click Start.
3. Under Phone Software Update, click Start.
4. Click repair phone.
5. Follow the on-screen instructions.
I hope this helps resolve the issue.