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Unable to connect to Sony Select after 4.3 upgrade

plsdunbiteme
Visitor

Unable to connect to Sony Select after 4.3 upgrade

Hi all,


I just upgraded to 4.3 and tried to download new themes by going to Settings - Personalisation - Themes and then tapping the +.

Was directed to Sony Select but the error msg popped up saying 'No network connection'. This despite me being tapped onto Wifi. Same error occurs even in LTE connection. My data connection is fine, no problem with other apps like Facebook, twitter, browser etc.

Anyone else experiencing same prob and how to solve it? Is it a prob with Sony server or do I have to factory reset / repair my phone? The new themes are the main reason for my upgrade so to not be able to access Sony Select to d/l it is quite a bummer 

71 REPLIES 71
plsdunbiteme
Visitor

I checked using my sister's Z1. She has not updated to 4.3 but is able to access Sony Select. I hope the problem with 4.3 is resolved soon. Sony, please look into it!!

sunnychoudhry
Visitor

This **bleep**, BIG TIME.

They dont even have a message up stating wether the system is under goin maintenance and no one from SONY has responded. 

thegios
Visitor

Same problem here..
on 19 Dec I upgraded to 4.3 and managed to download a theme, but as of 22 Dec am having this problem
braveally
Visitor

I'm in the same boat too. Everything is fine except for the Sony select app
cylaw
Visitor

I have the same problem. I am using Xperia Z.

Wonder if anyone has confirmed that Sony is working on this?

Amer-K
Visitor

I do have the same problem.. I am kinda relieved when I noticed that it's not only me.. But I am very disappointed sine I did the whole manual update yesterday for more than 2 hours to just apply new themes and look what we got 😞
eswarreddy
Visitor

The sony select is not working even though i am still on 4.2.2. I guss its their server problem

All i get is a ble screen Thinking_Face

BazingaSmith
Visitor

Yeah, also having the same issues. Worked okay prior to OS upgrade
Rickard
Master

The service seems to be down at the moment. I have escalated this.

PraveenPuskar
Visitor

Hi,

I have Xperia Z, just got updated to 4.3. After update i tried to add camera apps(new in 4.3) , which further launches Sony Select.

I am connected to my home wi-fi, but it says "No network connection. Please try again later."  (inside Sony Select app)
tried using my 3G connection but got same prompt "No network connection. Please try again later." 

While doing the two above steps my phone was connected to internet as i was able to access play store as well as facebook.

Then  i tried to launch Sony Select directly from menu(first with wi-fi then with 3G connected), got same result "No network connection. Please try again later"
this time also play store