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Touchscreen problem with gloves mode off

pulposlaw
Visitor

Touchscreen problem with gloves mode off

Hello.

I have the following problem - when i turn the glove mode off in settings for some time my xperia sp touchscreen works fine. Everything is good, nothing bad happens. But after some time of using, the touchscreen just starts not working sometimes. It barely works in some places on the screen, sometimes doesn't work. It's hard to click an icon. I can touch screen over and over again and nothing happens. That's really annoying. And the problem stops when I have gloves mode on and after turning on and off this mode. Now i have 4.3 .201 android version, but I've had the same problem when using 4.1.2 and 4.3 .266. I really need some help. And I've tried repair in PCC and factory reset. It really seems to be software problem, not hardware..

7 REPLIES 7
Danial-mach1
Leader

I think its a hardware failure

Try contact sony

http://www.sonymobile.com/global-en/support/contact-us/

pulposlaw
Visitor

I don't think so because if i turn on and off glove mode again everything works fine.

lilMo
Visitor

Ive had a lot of problems with mine and this was the beginning of them, the controls just refused to obey touch commands, it got really out of hand, and finally my network cannot fix the problem after having it sent of for repair 3 times, put back to factory settings and whatever else they did, it still came back same way, after not even one hour of use, it was enough to drive one insane.

It is being replaced now eventually at long last, hence my question as to which one do I now replace it with, Im stumped.

I really hope your problem doesnt esculate as mine did, it is very very annoying after weeks and weeks of getting nowhere.

Danial-mach1
Leader

If sus and ppc repair wont work so it istn software problem

If you turn on glove mode can you use its feature??unlock phone with a hovering your finger above phone..

pulposlaw
Visitor

yeah, with gloves mode on everything works fine. The poblem occurs only when the mode is set off. And it doesn't start immediately - sometimes it can work good for hours, sometimes for a day but then it happens. But if i turn on and off gloves mode everything is working fine again. Also the reboot helps. After these, everything is working okay for some time again.

I know i could use the phone with the glove mode but it's annoying me when it sometimes unlocks the screen with gloves mode turned on and i have to lock it and unlock it again to turn it off.

Wecki
Visitor

This is confirming that the display problem still isn't fixed =(.

Look at this thread:

http://talk.sonymobile.com/t5/Xperia-SP/Xperia-SP-Display-Problem/td-p/320708

3xperia
Contributor

I sometimes have the problem too. My touch screen doesn't work if I turn the Glove mode off.