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touch screen no response

spam
Visitor

touch screen no response

hi, my xperia miro has a problem, there is no response at all on the touch screen.

  I can't even unlock it or anything at all. Have not got it wet or bashed it, have taken out battery etc.

Any ideas or do i have to send back to sony for a third time?

1 REPLY 1
Alexander1
Champion

Sorry to hear about your phone. I suggest that you try to repair the phone software using PC Companion. 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone". Do this without the phone connected and follow the instructions in the program. 

If the problem still persists, you should have the phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/