Touch Issues

[ZeroZeroOne1]

Hi, I'm having serious problems with the touch screen. Touches just abort in the middle of a drag and restart and stop again, etc. This is especially annoying when gesture-typing (which is the main reason why I made the switch from iOS to Android).

Have a look at this video to see the problem in action: Touch Problem Video - Drawing is unusable and gesture-typing produces garbage

This doesn't happen all the time, it's working perfectly fine 75% of the time, but several times each day it just goes bad like that (I'm thinking mostly after extended use? could be heat-related?). 

Anyone else having this problem? What can I do? (Yes, I tried restarting it...)

[broko2]

Thank you, Rickard.

Should I send my details to you in the same manner as the OP from the other thread? I track the topic you linked as well and try to find any solutions I can, but sadly I seem to only have worsen it with this factory reset. It feels that these issues (battery/touch discrepancy) are down to software, not hardware? If so, it's a shame because it should be fixable via a hotfix and Sony should know and act upon this.

Anyways, I am really looking forward to reading any feedback regarding this issue as I really do not want to deal with the extremely condensending and ignorant retailer, which I had the back luck to purchase from.

[brapi2]

did the SUS and factory update. screen is still messed up! My z1 is crappy! i spent a lot of money on this and just to get this kind of unit

[ZeroZeroOne1]

Not resolved at all. Even after several software updates, restores and countless restarts the issue still persists. How can I get it exchanged?