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sp not working/wont turn on

JMCH
Visitor

sp not working/wont turn on

sp wont turn on. It is flashing a red light and vibrates sometimes, tried the reset button And charging it overnight. The phone wont connect to the pc companion. I then replaced the battery and it still dosent work. (Out of warrenty)
any other suggestions ?
14 REPLIES 14
Jake-SonyXperia
Champion

That's quite interesting, what happens if you now try the software repair process?

If it fails, then I can only really advise that the handset be sent to a service agent for repairs. That can be done by taking it back to the place of purchase or contacting Sony Mobile Customer Care from within your region.

I have a link in my signature below that will supply the contact details.

JMCH
Visitor

Xperia sp flashing red light tried using sus an the volume down and reset button techniques not working for me. have managed to get the phone to light up but its just a blank screen. Phone now vibrates 3 times and has a green notifaction light.
Have Replaced battery. Cud it be the motherboard?
Thommo
Genius

Have you tired performing a system repair using PC Companion

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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Uliwooly
Expert

@JMCH

You had the same issue back in February

http://talk.sonymobile.com/t5/Xperia-SP/sp-not-working-wont-turn-on/m-p/944919#M35047

Please don't create duplicate posts as its consider SPAM

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Uliwooly
Expert

@JMCH

I took the liberty on merging the posts as it's the same issue that it seems it was never solved.