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Hi,I got sony z5 US version from B & H Photo Video but I didnt find seal tape on z5 box.So I dont know whether it s opened or new one . whether you guys got it?
Every region has different package contents
basically the contents should include the following
1, the phone
2. usb cable
3 charger adapter
4. some documents (quick start, sar, warranty info)
5. headset (though i heard some regions doesn't have one)
you can check the IMEI info in your device and match it the sticker outside the box to see if it matches
my box didn't also have seal tape when I got it. but i saw the saleslady take it from their stockroom. and not one box has a tape on it. (sony mobile store HK)
Hi flyingbird,
Welcome to the community,
Not all devices have a seal on the box, this is generally related to the packaging the vendor requested upon agreement to sell the product.
However you are best to check with the place of purchase and with Sony Mobile within your region.
Mine came with the usb cable only. There wasn't even the charger but the box was sealed.
Bought from Sony, shipped by Amazon.
Hi Bhonder,
That does seem odd, as every box is weighed before it is released to a vendor. I suggest that you contact them directly to clarify about that situation.
@Bhonder @Jake-SonyXperiaSupport when i purchased my Z5 (O2 UK) it also came with no charger, sticker on the box informs you of this saying 'There's no charger in this box. See how we're helping our planet at o2.co.uk/thinkbig/charger'......my guess is it is to encourage you to use a USB outlet on your computer or perhaps a charger, preferably Sony, that you have lying around :smileysmileythumbsup:
I see, so this would be carrier requested. In that case speaking with them directly may hold better results, although it is still a good idea to contact Customer Care to.
They want to male money, not save the world.@Bhonder If your household is like mine.....you will have numerous different chargers/USB cables lying around from various obsolete mobiles, i still had a brand new charger/cable from a Z2 so am using that tho like you i would have preferred a brand new set incase there are slight power output differences etc.
But every network carrier is different & offer different items :smileysmileythumbsup: