Join now - be part of our community!

Sony liveware manager update problem

Not applicable

Sony liveware manager update problem

Hi, my xperia arc s is facing an update problem in the liveware manager. The current software version in my phone is 3.2.7 but whenever i try to update to version 3.3.10, there show me this message. 'Package file was not signed correctly. Uninstall the previous copy of the app and try again.' I cant uninstall the app as it is a built in app. Please help. Thanks.

6 REPLIES 6
Sam
Legend
Legend

Are you updating this via the Play Store?


What are your thoughts about this forum? Let us know by doing this short survey.

Not applicable

also having same problem .

@sam i've updated via google play store

Sam
Legend
Legend

If you go into the Applications section of settings and tap on the application, which version does it say you have?


What are your thoughts about this forum? Let us know by doing this short survey.

Sam
Legend
Legend

@NightRequiem this is the same version as what I currently have without any problems. In this circumstance it would be worthwhile running a repair via PC Companion:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connectionn steps

ezhikov
Visitor

i have 3.3.10

kathymay
Visitor

I have this exacted same problem  and because of t it is not letting me connected my smartwatch.

I have done everything you said to do and it has taken me ages and wiped my hole phone but I am still having the same problem?