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Sony Ericsson arc keeps rebooting

Not applicable

Sony Ericsson arc keeps rebooting

took my piece 2 weks back , dont know wt went wrong its keeps on restarting automatically.

I have updated the new software in the mobile and even reset to factory default sttings. Still  the problem is stiiting in my mobile.Pelase guide me

24 REPLIES 24
profile.country.GB.title
Uliwooly
Expert

if you already tried Update Service

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiaarc?cc=gb&lc=...

and you still have the same problems, you should take it back

Sam
Legend
Legend

Have you also tried formatting the memory card in the handset as corrupt data in this section can also cause this type of problem?

profile.country.GB.title
Uliwooly
Expert

hey SAM if you have a chance can you check this thread

http://talk.sonyericsson.com/message/73641#73641

Sam
Legend
Legend

Cheers for that, have done.

profile.country.GB.title
Uliwooly
Expert

just trying to help Slightly_smiling_Face

Not applicable

Does it erases all the data &  android settings .

profile.country.GB.title
Uliwooly
Expert

yes it will delete all the apps, sms/mms, settings

profile.country.GB.title
Uliwooly
Expert

Not applicable

I have had the "reboot problem" since 18th April when I received my Arc. It is not the loose battery problem (reported by others elsewhere) - the phone never reboots due to vibration - most often it is just sat on the desk. It reboots at least 3 to 4 times every 24 hours. I have tried all the suggestions found on lots of forums (Factory Reset, Rebuild Software, etc), but none of these had any effect.

HOWEVER..... 3 days ago I switched off the WiFi. Since then it has not rebooted once. This suggests it is a problem with the WiFi chip. I should add that the reboot would occur wherever I was, with either no router in range or connected to one of 3 different routers. It could be just a coincindence that I haven't had a reboot since I switched off the WiFi, but the 62 hours uptime I now have is three times longer than any previoius uptime since I received the phone. So my current assumption is the problem is the phone WiFi.

So, Sonymax46 - is your WiFi permanently on ? If so, switch it off and see whether it still regularly reboots.

Nevertheless switching off the WiFi is not a permanent solution !! Hence, as soon as Vodafone UK have more Arcs in stock, they have promised to send me a new one, hopefully without the reboot problem.