Smartwatch 2 will not connect to galaxy note 3

[dazzer1969]

Having received my smartwatch 2 for Christmas, I am very disappointed to find it will not connect to my Samsung galaxy note 3 android phone, comes up with the following  -

Different certificates of host app and smart connect. host  app cannot start.

I have used SUS which has update the watch software but still the same issue with the smartwatch 2 software.

Any ideas? Before I return my £130 ornament to Sony.

[Uliwooly]

Is it possible to attempt to pair it with another phone, just to double check that the SW2 its working properly 

[dazzer1969]

I will see if i can try this tomorrow, cheers.