Xperia ARC S - No Signal / Reception

[Urooj-CZ]

Hello,

I have done the factory reset after that my phone doesn't detects any Mobile network signal. Its Showing me red x mark next to the network bars on the top right hand corner on the display (photo Attached).

Its almost new (used for 2 months only) Bought it from ebay.in. I have checked with service station they said it has some hardware Issue (cant claim warranty as it from Grey market...

I created the ticket (Sony Xperia Contact Center, Service Request: 1-826345790)) with sony CZ, they said they are not able to repair under warranty and asked me to go to after warranty service centers in my area.

when i was there at the service centre in my City:

They are not able to repair my Phone, they said they don’t have that part and will take a long time to order. (4-5 weeks)

is there how how i can escalate this issue????

I am really fed up of this customer service.

Regards

Urooj.

+420 734  514 332

[Uliwooly]

That's the only way/form of contact

http://www.sonymobile.com/global-en/support/contact-us/

you could send a private message to a Sony Forum Moderator (check the main page of this forum) 

[Urooj-CZ]

Hi,

Thanks for your response.

I did send him the Message, waiting for his response.

[Urooj]

please helpppp ...