Screen 'moves' when I use the volume buttons and question about the speaker

[Ramon90]

Hello!

First of all I am very happy with my Xperia Z1.

But there are two things that are bothering me:

1. When I turn up (or turn down) the volume, it seems like I am pushing the buttins into the screen, You can see clearly that I'm bumping against the screen with the button. Is this normal? 

2. How many speakers does the bottom speaker bar have? Some websites say one, some say two. I only have one. There is only coming sound from the right side of the speaker bar. 

Once again, really happy with the phone, just these two things.

Greetings,

Ramon

[mani43]

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@Ramon90 wrote:

Hello!

First of all I am very happy with my Xperia Z1.

But there are two things that are bothering me:

1. When I turn up (or turn down) the volume, it seems like I am pushing the buttins into the screen, You can see clearly that I'm bumping against the screen with the button. Is this normal? 

2. How many speakers does the bottom speaker bar have? Some websites say one, some say two. I only have one. There is only coming sound from the right side of the speaker bar. 

Once again, really happy with the phone, just these two things.

Greetings,

Ramon

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when you say your screen is moving what do you have open?

[Ramon90]

Doesn't matter what I got open, it moves the screen, as in, the actual LCD screen. Like when you press your computer screen with your fingers. I doubt it's good for the screen when it moves, whenever I change volume ...

[Archanos]

That's definitely NOT normal. If your LCD screen physically moves along with the volume buttons, then it is serious.

IMHO you should send the phone for a repair before it gets wet and you loose your warranty. It looks like a defect and it could make the phone unsealed.

[Ramon90]

It's the same thing as I press hard on my PC monitor.

[Ramon90]

Can anyone please press (firmly) on their volume up button, and see if you have a distort in the screen?

[Archanos]

I did and it is rock solid. But this is not normal mate, you really should send the phone for a repair as soon as possible. You were extremely unlucky to get the defective one. But if you don't do something about it now, this most likely will get worse - please don't let it got more damaged, just send it for a repair, that's what warranty is for.

[mani43]

This sounded like you have not got the protective layer on it . Recommend you return it

[Ramon90]

Thanks alot for all your answers. It's clear to me now that this is not 'normal', I'm going to the store right away.

[Archanos]

BTW:

Z1 has stereo speakers at the bottom. If you are not sure if both work, type *#*#7378423#*#* in the dialpad (*#*#SERVICE#*#*). There you can find various tests that you may use to check out if both are working or not.