Satio won't turn on after updates.

[#1]

I've been using Sony Ericsson for so many years. K750, K800 & W950i.

Last 2years I've decided to buy Sony first fully touch screen phone(Satio).

I frequent the service centre as my Satio keep on hangging and shutdown by itself.

As its Sony's first touch screen, I believe this is normal.

All when well but after last year, it kept hangging again. This time, after I update a facebook software if won't on.

When I press the power button, the red light is on. The screen just hangs at the white background with Sony Ericsson logo.

Have done the normal troubleshooting, took out battery,replaced new original battery but status still remains.

Even when I connect my phone to PC, its just hangs there.

As warranty is out, is there any other way to troubleshoot? Or at least to retrieve files and pics in the phone?

Help needed urgently.

Currently I'm contented with G700be that I'm using. But I need all the files in my Satio. Pls help.

[#2]

this is very interesting. I puchased a Satio 16 months ago and have not had big issues with it once I started updating it, however, since two weeks I experience the exact same problem as you describe above! I am also out of warranty and Sony has declined my application for an extension since I have no record of service - well, a service was not needed previously. I am very disappointed as I have purchased sony goods for over twenty years due to my perception of sony offering good quality and now I find out this is an issue related to the product and not the user and Sony does not take responsibility for it with the excuse other phones show the same issue!!!.

I tried the steps below but they don't work for me either. A little vibrating sound, white screen with Sony Ericsson display, the red light is on for a short period, - then all dead again.

did you manage to get it fixed? if yes, how much did it cost you? and have you had any issues since? I love this phone for its camera but if Sony can't repair its own products it's rather useless...