Proximity sensor/screen issue during call

[klcleon]

My screen goes black during call as normal
But the screen can still register touches
This made me end call(via my face)several times!

Anyone else with similar issues?

[Uliwooly]

Are you certain that there's nothing partially blocking/covering the proximity sensor?

[klcleon]

I mean the screen goes black when i put it to my face like it supposed to

But the screen can still register touches thus my face or finger sometimes end up ending the call

I have checked the diagnostic toll and build in check, the proximity sensor works, i guess it's just not disabling the screen during call

[Swagata]

Same issue is there at my Xperia M

[_alexdon_]

Boot the phone in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[klcleon]

The same happened in safe mode
I can still end call etc when my screen is totally blacked out
I have only had my phone for 4 days though and that had pretty much happened since the first day i used it
So i doubt it's from other apps i installed

[_alexdon_]

You should take it back and let them look at it.

[Pri6oner]

I experience this problem also. The diagnostics show the proximity sensor as working however whilst in a call I can feel the vibration of button presses against my cheek.

[econrathe]

I also have this problem.  Do I really have to send the phone back or has anyone found out what the problem is?

[Bexorcist]

I have the same issue. I use Tempered Glass Screen Protector though? Could this have anything to do with the issue?