Problem with Sony Ericsson Bridge for Mac

[#1]

Hi,

I installed the Sony Ericsson Bridge for Mac application, but impossible to use it.

It says something like "The application closed in an unexpected way" (I use a French language mac). Sometimes I can launch it for a few seconds though, but then still get the error message.

Details or error:

Process:         Sony Ericsson Bridge for Mac [415]

Path:            /Applications/Sony Ericsson Bridge for Mac.app/Contents/MacOS/Sony Ericsson Bridge for Mac

Identifier:      com.sonyericsson.Sony-Ericsson-Bridge-for-Mac

Version:         1.0.1 (3015)

Code Type:       X86 (Native)

Parent Process:  launchd [221]

Date/Time:       2011-12-04 11:47:06.470 +0800

OS Version:      Mac OS X 10.6.8 (10K549)

Report Version:  6

Interval Since Last Report:          2401390 sec

Crashes Since Last Report:           32

Per-App Interval Since Last Report:  104 sec

Per-App Crashes Since Last Report:   20

Anonymous UUID:                      FCDEC200-1C8C-4D5D-8972-EC766B9EB66C

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  4  Dispatch queue: com.apple.root.default-priority

[David_L]

Hi Massive,

Regarding backup and restore: Sometimes they can be grayed out if your phone's memory is almost full, is that the case?

Regarding the update problems, can you please send me error logs? 

Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here 

Best Regards,

David

[schum]

I have the same problem mentioned before on the forum, only when I try everything that has been suggested, it still won't work. Mobile: Xperia Ray

Mac: Max OSx mavericks 10.9.2

Problem: when launching the newest version of sony ericcson bridge,it recognizes my phone but when 'sychronizing' it suddenly crashes with the following resport:

Process: Sony Ericsson Bridge for Mac [10758]
Path: /Applications/Sony Ericsson Bridge for Mac.app/Contents/MacOS/Sony Ericsson Bridge for Mac
Identifier: com.sonyericsson.Sony-Ericsson-Bridge-for-Mac
Version: 3.7.1 (3710)
Code Type: X86-64 (Native)
Parent Process: launchd [137]
Responsible: Sony Ericsson Bridge for Mac [10758]
User ID: 501

Date/Time: 2014-05-17 20:22:01.773 +0200
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 51BCAE32-A28F-9073-7F85-5AE6FEC6F973

Sleep/Wake UUID: 2E8DCCA7-B5ED-486B-A5F1-39992BDE2249

Crashed Thread: 3 Dispatch queue: com.sonymobile.bridgeformac.devicequeue

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFNumber stringByDeletingPathExtension]: unrecognized selector sent to instance 0xdc07000037'
terminating with uncaught exception of type NSException
abort() called

Anything I could try? 

Thanks

[David_L]

Hi Schum,

I have no idea why this happens unfortunately. I have alerted the development crew and passed your error message along as well. I will get back to you as soon as I hear something back.

I apologize for not having a solution right now.

Best Regards,

David

[cromie89]

Hey am using Sony Xperia J

Macbook Pro version 10.6.8

Tried to move music to my Xperia J and it transfered 200 songs in 5 seconds with 200 errors, all songs were compatible format files.

The i updated Bridge for Mac and went to start it up and it crashed almost instantly and got this from my mac error report-

Process: Sony Ericsson Bridge for Mac [417]
Path: /Applications/Sony Ericsson Bridge for Mac.app/Contents/MacOS/Sony Ericsson Bridge for Mac
Identifier: com.sonyericsson.Sony-Ericsson-Bridge-for-Mac
Version: 3.7.1 (3710)
Code Type: X86-64 (Native)
Parent Process: launchd [110]

Date/Time: 2014-05-26 23:58:34.175 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 515308 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 16259 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 062392A6-5256-4754-9785-0BAC384156E7

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 2 Dispatch queue: com.sonymobile.bridgeformac.devicequeue

Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: size)'
*** Call stack at first throw:

Help lol 

[David_L]

Hi Schum,

This problem should have been fixed in the new update, please update and try and get back to me if it doesn't work.

Best Regards,

David

[David_L]

Hi Cromie89,

Could you please download the latest version of Bridge (3.8) and see if it works? If not, please get back to me.

Best Regards,

David