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Problem with charging

Jp2016es
Visitor

Problem with charging

I've had my phone from brand new for around seven weeks I have not damaged it in any sort of way. Everything was fine then all of a sudden my battery was running out really quick it was like that for around two weeks and now all of a sudden the phone won't charge. I have tried lots and lots of different Chargers but nothing is working. I'm really out of ideas now so pls if anybody knows anything on how to help this id be really appreciative thanks.
1 REPLY 1
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MarlonUk1
Expert

is the device powered on? does the red led blink?

try to use the original charger with the wallmount adapter, charge the device for 2-3 hours.

sometimes completely discharged battery will take some moments to start charging.

if still not working , have your phone checked at your local service center Local support