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Problem using photos in Album and other apps

polkium
Visitor

Problem using photos in Album and other apps

Today I tryed to upload a photo to Instagram but I only could access to the last 16 photos from my gallery.

I tryed to go the other way around so I opened the Album app and tryed to edit one of the photos so I could upload it from the "Edited photos" album. Everytime I tryed so the phone gave me the following message: "Ninguna aplicación puede realizar esta acción" (No application can perform this action).

I did the same with many photos with the same result: I can only edit the last 16 photos.

I restarted the phone but the problem persisted. Can anyone help me?

11 REPLIES 11
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Uliwooly
Expert

are you sure you haven't deleted the pictures and you are trying to edit thumbnails? 

try this

settings > apps > all > album > clear data > restart the phone. 

Sam
Legend
Legend

Hi polkium and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are the images you are having issues with stored on internal memory or the SD Card?

polkium
Visitor

I tried clearing data and cache and restarting the phone but it did not work. I thought that maybe the problem was that I was using all the storage in the phone so I deleted most of the pics and some apps but it did not solve the problem either.

All the pics are stored in the internal memory since I don't have an SD card yet.

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Uliwooly
Expert
polkium
Visitor

Same problem on safe mode. Slightly_frowning_Face

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Uliwooly
Expert

Repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

polkium
Visitor

I can't because I have a Mac and it's only for Windows. Thanks anyway, I'll try to do it on some friend's PC.
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Uliwooly
Expert

@polkium

And that's why you can use Bridge, check the post above

polkium
Visitor

I didn't see the link because it was on other color (since I had already installed it). Face_with_rolling_Eyes

Thanks again. I still did not have time to check that solution but I'll let you know if it worked as soon as I do.