My Xperia Z1 is just 5 months old.I bought it brand new and it is an expensive device, but now I am having some issues with the power button. I am really disappointed with Sony. It was only recently that I noticed that it felt different pressing the power button. My friend who happen to be an xperia Z1 owner too, told me that the ring encircling the little button in the middle is gone. It fell off. I am from the Philippines and unlike in the US we are not getting much support here. I don't know were to take my phone to or who should I talk to about this issue. I had an Xperia Z before and I had some issues with it and I took it to a local shop for repair. The technician damaged my phone and now it is totally dead. My question is, will it be covered under warranty? I bought this from a certified Sony selling center just last August 2014 l. It's just 6 mos. old and it can't be a wear and tear issue because I take good care of my phone and I am not a heavy user. This must be a defect and Sony must do something about this. I am hesitant in paying for the repairs. Oh gahd, I really don't know what to do.
I am a big fan of Sony theMy Xperia Z1 is just 5 months old.I bought it brand new and it is an expensive device, but now I am having some issues with the power button. I am really disappointed with Sony. It was only recently that I noticed that it felt different pressing the power button. My friend who happen to be an xperia Z1 owner too, told me that the ring encircling the little button in the middle is gone. It fell off. I am from the Philippines and unlike in the US we are not getting much support here. I don't know were to take my phone to or who should I talk to about this issue. I had an Xperia Z before and I had some issues with it and I took it to a local shop for repair. The technician damaged my phone and now it is totally dead. My question is, will it be covered under warranty? I bought this from a certified Sony selling center just last August 2014 l. It's just 6 mos. old and it can't be a wear and tear issue because I take good care of my phone and I am not a heavy user. This must be a defect and Sony must do something about this. I am hesitant in paying for the repairs. Oh gahd, I really don't know what to do.
I am a big fan of Sony, they used to produce quality phones but now I had to purchase two xperia phones within a year because the phone won't last a year without having any issues. I am thinking that since the metallic ring encircling the power button just fell off.. I'm worried that the rest of it will follow. Please someone tell me what to do. I want Sony to be involved in this case that I am having with my Xperia phone.
