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please help

insidexxxx
Visitor

please help

i tryed to unlock my phone with android sdk and now when it turns on all i get is startup picture with red triangle nothing else cant turn on. i tryed to update and flash my phone but software wont see my phone, it says phone not detected. any ideas?

6 REPLIES 6
Thommo
Genius

Try performing a system repair using PC Companion

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Thommo
Genius

If that fails then your bootloader was probably unlocked which means you need to manually flash your phone using a .ftf firmware file - Follow this guide but ignore the title as it's the process you need to follow

insidexxxx
Visitor

tryed everything. on pc companion says The phone/tablet contains modified software that cant be updated. tryed hard reset (volume up+ power button ) but anyway is the same

insidexxxx
Visitor

thanks thommo i gona try

insidexxxx
Visitor

i download flash tools it calls Emma, but it wont work also. it says No available services matched the connected devices. what else i can try to do?

Thommo
Genius

EMMA isn't compatible with your device - If it was then I'd of mentioned it - It doesn't say on the compatibility list that the M is compatible