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my phone failed to start phone software update what could the problem be?

Uliwooly

use this instead

Update Service (SUS)

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its still not working

Nabeel

What's the error ?

Unable to start phone software update components ?

Then most likely a problem with the pc

Turn off firewall and antivirus, all full access to pc companion and SUS in the firewall's list of exception

Or boot pc in safe mode with networking on ( F8 at startup and select safe mode+ networking )

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