Phone memory is encrypted

[Furquan]

Hi,

I am unable to backup my phone and whenever i do it phone memory is encrypted. I have also done a factory reset but still the problem persists.

Please help !!

[Furquan]

here is the link to it.. @uliwooly

https://us-mg6.mail.yahoo.com/ya/download?mid=2%5f0%5f0%5f2%5f654529%5fAOFK2kIAAHuoVmmQcQs%2b6Gp0nfQ...

[Uliwooly]

@Furquan

the link its broken.