Phone call no internal speaker

[Pauler66]

Since a few days when I call somebody I can hear only with a headset. Also when I make a phone call, I hear no dial tone. When I switch to loudspeaker, everything works. Actually I'm runing Lollipop on my phone. Any sugestions?

TX

Thomas

[Uliwooly]

@Shopper

Repair your phone with PCC (Link above) and report back. 

[Shopper]

@uliwooly

Hey thank you for your help, much appreciated.

Unfortunately it did not solve the issues.

[Uliwooly]

@Shopper

I'm sorry to hear that, you will have to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/