Join now - be part of our community!

Ongoing problems with z1

Sani
Visitor

Ongoing problems with z1

Hi

I bought the Z1 in january and was very happy during the first month or so but then the problems started. Initially they started with the new update but has been going on ever since, despite new updates. I've tried resetting the phone but that didnt help at all, problems kept occuring. It's difficult to pinpoint the exact problem since its so many different things all the time. It can be anything from not beeing able to write a sms (search for contacts), constant freezing, weird words and letters appearing when writing sms, home button stops working etc etc. What exactly is the problem? My provider takes several weeks to return the phone if im to send it in to them and i dont have a spare. 

Regards

Sani

15 REPLIES 15
profile.country.RO.title
_alexdon_
Expert

You might have some apps acting up.Try booting in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
Sani
Visitor

Will that solve anything or is it just for testing if in fact it is because of an app?

profile.country.RO.title
_alexdon_
Expert

It is for testing,so we can exclude that option.

alexdon
Sani
Visitor

Seems to be working better in safe mode. How do i know whats bugging the phone? I dont have any shady apps, just big name ones and very known.

profile.country.RO.title
_alexdon_
Expert

Can you give a list of what you installed lately?

alexdon
Sani
Visitor

Hi

Phone is acting up again, and its several weird problems again. Phone list dissapears, last dialed numbers, last received calls etc. Camera keeps lagging, same with my GFs phone. (We got ours at the same time). I've again tried to reset entire phone and nothing works, problems keep occuring after a while. Sometimes i cant type sms as all types of letter appear when i try to type and sometimes i cant even do anything because the touchscreen just wont work.

Is it time to send the phone in for a check up, are these problems common? (Since my GF has the same kind of problems)

Sorry for the time away from the thread btw, ive been away travelling and just got another baby.

Thanks in advance.

profile.country.RO.title
_alexdon_
Expert

Have you tried a software repair?I suggest you also contact a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

alexdon
Sani
Visitor

Ha

Whats a software repair?

Best regards
Sani
Sani
Visitor

*Hi