Ongoing problems with z1

[Sani]

Hi

I bought the Z1 in january and was very happy during the first month or so but then the problems started. Initially they started with the new update but has been going on ever since, despite new updates. I've tried resetting the phone but that didnt help at all, problems kept occuring. It's difficult to pinpoint the exact problem since its so many different things all the time. It can be anything from not beeing able to write a sms (search for contacts), constant freezing, weird words and letters appearing when writing sms, home button stops working etc etc. What exactly is the problem? My provider takes several weeks to return the phone if im to send it in to them and i dont have a spare. 

Regards

Sani

[_alexdon_]

It means a sony application will reinstall latest firmware on your device.

[Sani]

Ok, how does it work? Appreciate the help.

[_alexdon_]

Download sony update service from here:

http://www.sonymobile.com/gb/tools/update-service/

Install,open and follow the steps provided.

[Sani]

That stated that i already had the latest version. I dont feel like reinstalling everything on the phone, losing everything again, for a fourth time since its never helped before. What else can i do?

Thanks.

[_alexdon_]

In this case,contact a staff member for further help:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

[Sani]

Thanks, i wrote Hampus and hopefully he can help.