Mobile Data issue Z5 Compact

[martinmrmus]

Hi. Since last update (OTA one few days ago) I encounter with mobile data issue. I have it permanently turned on (Stamina turned off), it indicates mobile traffic LTE, H, H+ but mobile data is not working. Restarting of phone doesn't help, turning plane mode on/off doesn't help. The only solution I found out is switch to GSM and then back to LTE/3G. Could you fix this problem pls. It's really anoying to do this many times per day!

[FrontierGate]

Firmware version? Your mobile data is LTE or 3G?

[martinmrmus]

Laterst one 32.0.A.6.200.  I have turned 3G on, but this happen also in LTE area (while using LTE).

[Uliwooly]

@alexdon could you replicate this issue?

[Phy]

Do you experience the same on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available

[martinmrmus]

Yes I tried safe mode too, it's still happening.

[_alexdon_]

@mrnino Have you tried to download the internet settings again? Can't replicate.

[martinmrmus]

@alexdon

yes, i tried a lot of things, but still happens 😕

[_alexdon_]

@mrnino I won't suggest you to repair software, we'll try to grab more info by Monday.

[_alexdon_]

@mrnino Do you have Volte option enabled? Turn it off. Also, check your APN settings again as those could have been reset.