Message Error Code

[blond_girl7]

Hi Guys,

Always when I receive a message (SMS) I get this error code:

"brMessage onReceive () - Attempt to invoke virtual method 'boolean
java.lang.String.equals(java.lang.Object)' on a null object reference"

I have an Z2 and my boyfriend has the Z3 compact and gets the same error - he tried to reset the phone and the error still ocurred..

Hope someone can help us! Thanks to all

[Silverwhale99]

Thank you!

[Silverwhale99]

No resolution to this problem?

[blond_girl7]

No I haven't got any solutiom til now sorry

[Rickard]

The issue is still forwarded internally for investigation so i'm afraid i don't have any solution for you yet. As soon as i have more information about it i will let you know.

[Rickard]

@Silverwhale99 @blond_girl7

Would it be possible for you to provide us with logs from your phones as it may help us find why you're getting this error?

If this is something you'd be willing to provide you can take logs this way:

1. Settings > About phone > Build number, tap 7 times on the build number

2. Go back and select Developer options. Turn on "USB debugging"

3. Restart the phone

4. Send an SMS to the phone so you see the error message

5. Settings > Developer options, select "Take bug report". When the report is ready you'll get a notification that you can tap and share to Google Drive. Send me a private message here on the forum with a link to it.

6. Turn off the setting that was turned on in step 2.

[blond_girl7]

I tried to send you the link in a private message but the system won't let me send the message - it marks the "send to" line as not valid - very confusing because the other times it worked

[Silverwhale99]

Haha I'm having the exact same problem trying to send mine ...

[Silverwhale99]

Do you have a different email or way we could contact you with the links?

[blazekmic]

I have this problem too. And some other with the newest actualization 5.1

I had big problem with calling. Sometimes if I call i wasn't hear on second site. I must restart phone. I had this problem only if I call somebody. If somebody call me, always work fine.

But excuse me, I reinstall to older version (5.0.2) so I think I can not help you more.

[Rickard]

That's sounds very strange. As long as you don't change anything in the "Send to" field you should be able to send me a PM with a link to drive.

I'll send you a private messages with an email address you can share them to instead.