Message Error Code

[blond_girl7]

Hi Guys,

Always when I receive a message (SMS) I get this error code:

"brMessage onReceive () - Attempt to invoke virtual method 'boolean
java.lang.String.equals(java.lang.Object)' on a null object reference"

I have an Z2 and my boyfriend has the Z3 compact and gets the same error - he tried to reset the phone and the error still ocurred..

Hope someone can help us! Thanks to all

[Thommo]

Are you using the stock messaging app? this happens when using other apps for messaging or if you have other apps open which are causing a conflict

[blond_girl7]

Nope - its the normal SMS app which was on the phone - about 5 months it worked and since 3 to 4 weeks this error occures

[blond_girl7]

Shortly after the update to android 5.0 where other bugs were solved it occurred for the first time

[Rickard]

Sorry to hear that you're having issues with the messaging app.

I recommend that you take a backup of your messages in case you have messages you want to save. You can do that using the preinstalled app Backup and restore or with PC Companion.

Then download this app and delete all SMS/MMS using it: https://play.google.com/store/apps/details?id=mobi.infolife.eraser

After this, restart the phone and restore the backup and see if the issue remains.

[blond_girl7]

Hey thanks for the support and idea but the error still occurs when I receive a message 😕

[Rickard]

Could you please send me a private message with the following information and i'll forward this internally for investigation:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

This happens with any message? Not from a specific number or person?

[blond_girl7]

Hey .. Ok I'll send you the information - thanks!

Yes this happens with any message from any person

[Silverwhale99]

Hey, any resolution with this? I'm having the same problem, getting that message popping up for every single SMS text I get since the software upgrade. It's really annoying!

[blond_girl7]

Hey I'll send you the info when I get it